Important Shipping Information
(please read before you order)
Individual Orders will be charged a flat rate shipping fee (prepaid online or phone orders) for each delivery address. This charge will be 20 CAD for delivery in Canada, and 40 CAD for delivery to USA, regardless of the number of products ordered.
Effective July 1, 2020, orders placed through PanGlobal's website with a Canadian destination address will be charged a variable shipping rate based on package weight and destination region. Shipping charges will be subject to GST/HST as defined by the delivery province.
School, Bookstore or Business Orders (with approved credit accounts) will be required to provide Customer “courier account information” prior to shipping, or actual shipping costs will be charged on Customer Invoice. To ensure secure & timely delivery, all shipments will require a signature upon receipt.
NOTE: International Deliveries (outside of Canada or USA) are not eligible for the flat rate shipping fees above. Submit a ticket to confirm estimated shipping fees prior to placing an order, or a Cancellation Fee may apply per Return Policy.
Delivery Options & Timeframes
Standard shipping is by Ground (Canada Post or Purolator), and delivery timeframes are typically within 5-12 business days.
Expedited shipping is available for an additional charge. To clarify charges for a faster delivery, call us Toll Free at 1-866-256-8193 and select Option 1 prior to placing an online order.
Courier tracking information will be provided via email once the order has been processed & shipped. Tracking information can also be obtained by contacting logistics.