Order Information

All online payment systems are for Retail purchases only. To receive Educator pricing information, please contact Customer Service by submitting a Support Ticket on the website homepage.


Online purchase of PanGlobal products:

  • To purchase print or eBook materials, choose the appropriate category and selections from the Texts & Collections list
  • Review titles and all options. Click on any title for specific Product Details, then select the desired product(s) and add to cart for purchase.
  • You will be required to create a profile on our website prior to purchase or to apply discount coupons. Once a profile has been created, login will be required to complete a purchase.
  • Check your cart contents carefully prior to proceeding to Checkout. Once an online order is successfully processed, additional items may not be added to the initial order.
  • Ensure that any Discount Coupon codes (in Product Details) have been applied for all Collection Purchases.
  • Purchases can be made by VISA, Mastercard, VISA debit or from a PayPal Account, however it is not necessary to have a PayPal Account.
  • Alternative payment accepted is by bank certified cheque. Contact Customer Service at 1-866-256-8193 - Extension 1 during business hours or submit a support ticket found on the website home page.
  • Once payment has been validated and inventory confirmed, a confirmation of your order and tracking information will be provided via email. 

  Educator or Corporate Orders

  • When ordering on behalf of an Educator or Company, the following process is required:
  • Complete and submit a Credit Application for approval.
  • Upon approval, Customer Service will provide current pricing and information to customers.
  • Eligibility is restricted to Approved educational institutes (not-for profit, government funded), commercial bookstores (established primarily to support an approved educational institute) and Government entities.
  • Please submit all purchase orders to orders@powerengineering.org to ensure processing. 
  • All confirmed orders submitted by Purchase Order will be invoiced following delivery.
  • Invoice requests should be directed to pg.accounting@panglobal.ca
  • For further information, Contact Customer Service at 1-866-256-8193 - Extension 1 during business hours or submit a support ticket found on the website home page.
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